Terms & Conditions

Terms & Conditions for the use of the website www.mullet.gr:

Please read the following terms and conditions of service before using the website www.mullet.gr. Accessing and using www.mullet.gr signifies your acceptance of the terms of use.

Our Details

The online store www.mullet.gr is a website created and operated by the sole proprietorship “P. Galanidis – V. Mouratidis O.E.”, with the trademark “Mullet” and VAT number 802444745 of the Thessaloniki Tax Office E’, based in the municipality of Neapolis-Sykeon, at 136 Papadopoulou Street in the Pefka area, for the exhibition and sale of its products via the Internet.

The company’s contact details are:

• Phone: 2310 582 373
• Fax: 2310 582 373
• Email: mulletaki@gmail.com

Terms, Conditions, and User Consent

The content and services of www.mullet.gr are owned by the Company and are made available to visitors of the site strictly for personal use. www.mullet.gr reserves the right to modify these terms of use at any time. The use of this website and any of its services after such modification indicates your acceptance of the terms as they may be amended. If you do not accept any of the terms, you are expressly prohibited from using the website www.mullet.gr.

The terms are governed by the provisions of Greek law, particularly the applicable provisions for consumer protection, electronic commerce, personal data protection, and intellectual and industrial property rights.

These terms fully comply with European and Greek law, and any non-compliance by users or third parties will result in the Company being relieved of any liability concerning harmed individuals or legal entities. Users acknowledge the Company’s right to change the content of the website at any time without prior notification.

By using the website, the user explicitly confirms that they have read and accepted the content of the TERMS OF USE of www.mullet.gr. Additionally, the user agrees to comply with its rules and refrain from any illegal use of www.mullet.gr that contradicts good morals.

Transaction Security

www.mullet.gr has taken all necessary measures to ensure the security of your transactions through your credit card. The card charging process occurs directly within the secure environment of Eurobank, covered by SSL 128-bit encryption, and is certified by Verified by Visa and MasterCard SecureCode services. This method protects your personal data, ensuring that it cannot be read or altered during transmission over the Internet, while also verifying its integrity and authenticity.

Personal Data Protection

The information or personal details you provide us with are processed in accordance with our Data Protection Policies. The web traffic of www.mullet.gr is recorded and analyzed for the purpose of improving services and providing better market information through cookies, which we reserve the right to install. By using this website, you consent to the processing of such information to the extent necessary for the purpose of collecting it. You also declare that all the information and details you provide are truthful and accurate.

www.mullet.gr reserves the absolute right to accept and retain membership status, as well as the right to remove membership in case of any violation of the terms of this agreement. Completion of the basic details in the registration form is a necessary and obvious prerequisite for accepting a member.

In the event that there is no activity for more than 20 minutes while logged in to your personal account, you will be automatically logged out for better protection of your personal data.

The sole proprietorship “P. Galanidis – V. Mouratidis O.E.” with the trademark “Mullet”, in compliance with the applicable legal framework (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL for the protection of individuals regarding the processing of personal data and for the free movement of such data, and the repeal of Directive 95/46/EC (General Data Protection Regulation)) and any applicable laws thereof, is committed to ensuring the privacy of its visitors. Please refer to our Personal Data Protection Policy, along with our Cookie Policy available on our website.

Using Our Website

By using this website or submitting an order through it, you undertake:

a. To use the website only to submit legitimate inquiries or orders.

b. Not to make false or fraudulent orders. If we reasonably believe that such an order has been submitted, we reserve the right to cancel it and notify the relevant authorities.

c. To provide us with your correct postal address, email address, at least one phone number, your full name, and/or other contact details. You also agree that we may use this information to contact you if necessary.

If you do not provide all the information we need, we cannot proceed with your order. Furthermore, by submitting an order through the website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.

Product Availability

The Company reserves the right regarding the availability of its products if they are unavailable at the time of the order and is not responsible for any stock shortages. In this case, the Company reserves the right not to accept the specific order and thus the sale will not be completed. Any payments will be refunded to the customer without undue delay.

Order Rejection

We reserve the right to withdraw any product from this website at any time and/or to remove or edit any material or content on this website. Although we make every effort to fulfill all orders submitted to us, there may be exceptional circumstances under which we may need to reject the processing of an order after we have sent you the order confirmation, and we reserve the right to do so at any time at our sole discretion.

We bear no liability to you or any third party for withdrawing any products from this website, for removing or editing any material or content on this website, or for refusing to process or accept an order after we have sent you the order confirmation.

No contract between us and you regarding any products will be considered concluded until your order has been expressly accepted by us with the confirmation email containing the shipping number (voucher). If we do not accept your order and payment has already been deducted from your account, it will be fully refunded. We reserve the right to refuse the sale of discounted products in the exceptional case of a technical error or issue.

Intellectual Property

The content of www.mullet.gr belongs to www.mullet.gr or other natural or legal persons who have granted it under specific agreements. The above content is protected by international intellectual property laws. Reproduction, republication, distribution, issuance, performance, translation, uploading, modification, or broadcasting of the pages of www.mullet.gr, in any way, partially or in summary, without prior written consent of the rights holder, is prohibited.

Indemnification

The user explicitly declares and agrees that if any lawsuit, claim, or other judicial or administrative action arises against www.mullet.gr due to the violation of any third-party rights, the user is obliged to intervene in the judicial or administrative process and to indemnify www.mullet.gr fully if the latter is required to pay compensation or any other costs.

Applicable Law

These Terms of Use are governed by Greek law, the applicable provisions of European Union legislation, and International Conventions and are interpreted according to the rules of good faith, commercial customs, and the social and economic purpose of the right. In case any term or provision of these Terms of Use is deemed invalid or void, such invalidity or voidance will not affect the validity of the remaining terms, and the parties will make every effort to replace the invalid or void provisions or terms with others that approximate as closely as possible the content of the invalid or void terms or provisions. Any dispute arising between the parties regarding the interpretation or execution of the Terms of Use or in connection with them will be resolved by the courts in accordance with Greek law.

For any clarification or complaint regarding the products of our online store, as well as for information and inquiries regarding your orders, you can contact the Customer Service Department of the e-shop by sending an email to mulletaki@gmail.com.